Support and Contacts
Questions about our Ego?

Whether it's a question about our perfumes, your order, or just an irresistible desire to know what's behind a scent.

Write to us!

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FAQ

Payments and Order Status

  • You'll receive a confirmation email after placing your order and a subsequent email with tracking details. If you don't receive a shipping confirmation within two business days, please contact care@egoscentrique.com.

  • If you wish to cancel your purchase, if it has not already been shipped, we will do our best to accommodate your request, although we cannot guarantee timely cancellation.

  • We're sorry this item is out of stock. You can still get information on expected delivery times as soon as it's back in stock by emailing us at care@egoscentrique.com.

Product Questions

  • Absolutely. We don't believe in "men's" or "women's" perfumes. We believe in you, and in the ultimate expression of your identity.

  • They are Extrait de Parfum (25%). High concentration, high persistence, high stage presence. We never go unnoticed.

  • It depends on your pH and skin type. On average, 6-10 hours.

  • On the packaging you will find the PAO indications – 12 months and a shelf life of 36 months, if packaged.

  • Yes, your scent changes depending on your pH and external factors (heat, cold, etc.). Think of it this way… EGOSCENTRIQUE rewrites your personal olfactory signature through your skin.

  • We select only high-quality raw materials from top-quality Italian and international suppliers. We guarantee that all products are certified and compliant with current regulations.

  • Yes. No animal ingredients, no animal testing.

  • Can I wear multiple fragrances together? (Layering)

  • Away from direct light and heat sources.

  • If you have ultra-reactive skin, as with all cosmetic products, we recommend doing a patch test. We also recommend carefully reading the ingredients listed on the website.